Returns and Refund Policy
We offer a 30‑day return and exchange window – some exceptions apply.
Here’s what you need to know:
- To qualify for a return through your original payment method, the returned item must arrive unused, in resalable condition, and in its original packaging.
- Proof of purchase is required to return or exchange
- Sale and discounted items are final sale and are not eligible for a refund. Only regularly priced items are eligible for a refund.
- Return shipping costs are the responsibility of the customer and are non-refundable unless the item received is defective or is not the correct item or has arrived damaged. We recommend using a trackable shipping method for items valued at over $75.
- To initiate a return or exchange, please contact us directly at info_up@utilityprowear.com.
Thank you for choosing us!
We truly appreciate your business and are here to help make your experience smooth and positive. If you have any questions or need assistance at any point, please don’t hesitate to reach out.